Drone Action 360 collects as little personal information as possible and uses it only to answer you and serve you. This policy explains what we collect, why, and what your rights are.
Person in charge of the protection of personal information
The person in charge is Jean-Paul Aubut. You can write to him at info@droneaction360.ca, or by mail at 25, rue de Lauzon, suite 4, Boucherville (Québec).
What we collect
- When you write to us: your name, your organization, your email, your phone number, your need and the content of your message. The form also tells us the site language and the page you sent it from.
- When you buy training: your name, your contact details, your billing information and your purchase history.
- When you take a course: your progress and your results.
Payment is processed by our payment provider. We do not keep your card number.
Why we use it
- To answer your requests and prepare your quotes.
- To give you access to the training you purchased.
- To keep our billing records, as the law requires.
We do not sell your information. We do not use it for other purposes without your consent.
Who has access
Only the members of our team who need it for their work have access.
We also rely on providers for website hosting, email, the training portal and payment. Some may keep information outside Quebec.
Information from the contact form passes through Microsoft servers in the United States, then is kept in our Microsoft 365 mailbox, in Canada.
How long we keep it
We keep your information as long as needed to serve you and to meet our legal obligations. After that, we destroy it.
Cookies
This site uses no cookies.
The training portal uses cookies to keep you signed in and to keep your cart.
Your rights
At any time, you can:
- ask to see the information we hold about you;
- ask for it to be corrected;
- withdraw your consent to its use.
Write to the person in charge, at the address above. We reply within 30 days.
If our reply does not satisfy you, you can contact the Commission d'accès à l'information du Québec.
In case of an incident
If an incident affects your information and poses a serious risk to you, we notify you and the Commission d'accès à l'information.
Changes
We update this policy when our practices change. The date at the top of the page shows the latest update.